Web1040 Pro users have access to many resources to help with both office setup and return preparation. In addition to this manual, users have access to:
Step-by-Step Guides – Whether the user is a new tax preparer or a seasoned professional, the Web 1040 Pro’s built-in guides will help the user navigate return preparation. Web1040 Pro has two entry methods available: Enter Myself or Guide Me. The first method allows for direct entry of data. The latter option asks an array of questions to help determine where taxpayer information is entered in the program. Guide Me is recommended for novice preparers.
- Phone Support – Can be reached at (833) 932-1040. Phone support is available 9 a.m. -5 p.m. (CST), Monday through Friday. Extended hours for tax season begin in January.
- Text Message Support – Can be reached at (713) 766-0916
- Email Support – Can be reached at [email protected]
- Fax Support – Can be reached at (877) 8848-0502